Terms of use

1. General

To shop with us you must have reached the age of 18 and have a valid ID document for parcel shipments. If you are under 18, you need to consent to your purchase from your guardian.

Dropmerch is a registered trademark and is owned and operated by Ride All Day AB (org.no 556926-6165), Manufakturgatan 23, 41707 Gothenburg

2. Complaints and complaints

We inspect all products before they are sent to you. Should the product still be damaged or mis -expedited when it arrives, we undertake in accordance with current consumer protection legislation to rectify the error free of charge.

You must always contact us for approval before returning a defect item.

It is important that you keep the packaging and the original packaging in the case of complaints, regardless of visible damage to packaging or not. Without packaging, we do not guarantee that we approve the complaint.

The complaint must be sent immediately after the defect has been detected. Visible shipping damage to a package is reported directly to the carrier/agent to make a listing on the damage to your consignment note. Injuries that have not been noted by the agent/driver are not reimbursed. Please inform the postal agent or distribution bid that the package is damaged so that the damage is noted on the delivery note and is registered in the conveyor system.

2.1. Complaints - Consumers

For consumers, we comply with the Consumer Purchasing Act Act (sv. The Consumer Purchase Act) and your complaint will be handled in accordance with the said law.

2.2. Complaints - Companies

If you, as a business owner or company, have received a damaged or defective product, you must complain immediately after you have received the product.

2.3. Complaint process

Both private individuals and companies shall, if applicable, inform us about any defective or damaged products and return defective products in accordance with the instructions under "complaints and returns".

2.4 Liability

We are not responsible to you for lost gains or other sequences, special, indirect or unforeseen damage that occurs as a result of or relate to any agreement between you and us, even if we are informed about the possibility of such injuries.

Our overall responsibility that arises because of or in connection with any agreement between you and us must not exceed SEK 1,000 or the cash amount that is actually changed between you and us over the past six months. Applicable law may not allow the restriction or exclusion of liability described in this section. In such cases, our responsibility will be limited to the extent permitted by applicable law.

3. Complaints and Returns

In case of complaints, send the following information to us via our email address: support@dropmerch.com 

-Order number 

-Article number

- -Adapted name and address

—Ad to picture of the defective item

4. How do you go about complaints?

Any errors and defects should always be advertised to support@dropmerch.com where you enter your name, address, email address, order number and a description of the error.

It is important that you keep the packaging and the original packaging in the case of complaints, regardless of visible damage to packaging or not. Without packaging, we do not guarantee that we approve the complaint.

If we fail to remedy the error or deliver a similar product, we will refund you for the defective product in accordance with the applicable Consumer Protection Act. We stand for return shipping in approved complaints.

We reserve the right to deny a complaint if it turns out that the product is not incorrect in accordance with the applicable Consumer Protection Act. For complaints, we follow guidelines from the General Complaints Board, see arn.se.

5. Limitation of liability

We take no responsibility for indirect damage that can occur due to the product.

We accept no responsibility for delays/errors as a result of circumstances outside the company's prevailing (force majeure). These circumstances may, for example, be labor conflict, fire, war, government decisions, reduced or missing delivery from the supplier.

Furthermore, no responsibility is taken for any changes to products/product properties that have been changed by the respective supplier and other factors beyond our control.

6. Product information

We reserve ourselves for any printing errors on this site as well as final sales of products. We do not guarantee that the images reproduce the exact appearance of the products as a certain color difference may occur depending on the monitor, photo quality and resolution. We always try in the best way to expose the products as accurately as possible.

7. Dispute and Law Selection

In the opportunity that a dispute cannot be resolved in agreement with the company's customer service and the customer, you as a customer can contact the General Complaints Board, see arn.se. For residents in a different EU country than Sweden, you can make complaints online via the European Commission's platform for mediation in disputes, seehttp://ec.europa.eu/consumers/odr

In case of any dispute, we follow decisions from ARN or the corresponding dispute resolution body.

Disputes regarding the interpretation or application of these general conditions must be interpreted in accordance with Swedish law and law.

8. Order

The order completed means that you approve our terms of purchase and agree that your personal information is registered in our customer register. Purchase agreements only reached when we confirm the order by sending an order confirmation to the email address you entered. In case of any errors in e.g. indicating price, stock differences, delivery time, etc. We reserve the right to correct this afterwards. If you are not satisfied with our correction, you will of course choose to cancel your order at no cost.

Discount codes can only be used individually, not in combination with each other.

When you complete your order, an order confirmation will be sent to your email address. In the confirmation you will find all information about products, price, billing and delivery address.

If something is wrong in the order confirmation, you should contact us immediately by e-mail: support@dropmerch.com

We produce your order on request. You can create and design your own goods through our site by using our tool for the creation of design and upload texts and graphics. All such text, graphics or design that is uploaded by you is called "your content" below.

8.1 To place an order

Before making an order, you will be presented with the cost of your order, including shipping (though not including local fees such as VAT or customs fees), as well as a preview of your product. Preview your design carefully and correct any mistakes before making your order.

We are not responsible for spelling, punctuation or grammatical errors that you have made or errors or mistakes in uploaded images, poorer quality or low resolution of uploaded images, design errors that you have introduced, errors in user -elected options such as choice of material, quantity or product type .

When you place an order, make a binding offer for a sales agreement. Your offer is accepted by us when you receive an email from us confirming your order.

If a product is sold out, we have the right to cancel the order and repay all amounts paid in the best possible way.

9. Ownership

All products remain our property until full payment has been made.

10. Cancellation fee

If, as a consumer, as defined in the Consumer Purchase Act, you cancel your order before you have received your products, you will only be refunded 50 percent of the amount we have charged you for your order. If the products have been sent at the time of your cancellation, you are obliged to send them at your own expense. If you do not send them again within a week from the reception, we will not refund any amount to you.

If your cancellation causes us greater costs / damage than 50 percent of what we have charged you for your order, we have the right to claim such costs / damage from you through set -off and / or through an extra payment from you.

What is stated above does not apply to companies or other buyers who do not qualify as a consumer in the Consumer Purchasing Act Act (sv. The Consumer Purchase Act). Corporate customers have no right to cancel their order with us.

11. Payment

Payment method is selected on the site when you place your order.

All transfers conducted through our website are handled and implemented through Dedicated Gateways from third parties to ensure your protection. Credit card information is not stored and all card information is handled through SSL encryption. Read the terms of the payment gateway selected for the transaction because they are responsible for the transactions made.

12. Prices

All prices in the store are stated in SEK and all prices are excluding VAT.
Fee for shipping may be added.
We reserve ourselves for price changes caused by price change from supplier, error pressure in the price list and errors in prices depending on incorrect information and reserve the right to adjust the price.

13. The right of use

You give us free of charge, the non-exclusive, sub-licensed right to copy, modify, distribute, use, create derivatives of and rasterize and / or vectorize your content in order to fulfill your order and / or to market (digitally and in some other way) Our or our subsidiaries' websites, products and services to you and others.

14. Your rights and guarantees

You certify and guarantee that you have all the necessary rights (including copyright, trademark, publicity rights, etc.) to use your content and that we can produce your product that contains your content without violating third party rights.

You certify and guarantee that your content does not abusive or slander any third party.

You certify and guarantee that you have sufficient rights to be able to copy, distribute, use, modify, create derived works by and vectorize your content in order to fulfill your order and / or market our or our subsidiaries' websites, products services to you and other.

15. The refusal to print or terminate the sales agreement

We may, at our sole discretion, without any responsibility, refuse to print an ordered product and / or terminate a sales agreement with you about your content, according to our own discretion, violates the terms of this agreement, law or otherwise inappropriate .

16. Disclaimer - defective products etc.

16.1 Error spelling etc.

We are not responsible for spelling, punctuation or grammatical errors that you have made, poorer quality or low resolution on uploaded images, design errors that you have introduced, errors in user -elected options such as choice of materials, quantity or product type.

16.2 deviations in delivered quantity

We will do our best to deliver the correctly ordered quantity. We have an obligation to assign a credit corresponding to unresponsive amounts of products.

A deviation in this regard should not constitute a defect in the delivered product.

16.3 deviations in color

We will do our best to get the best possible color reproduction of your content when we produce your product. However, the variation is inherent in the printing process and you accept that we cannot guarantee an exact color match between your content and the printed product the item for your order.

A deviation in this regard should not constitute a defect in the delivered product.

16.4 Deviations in hijacking - pressure images and other printed material.

We will do our best to cut your print to get the best possible matching of your product shown in the preview before ordering. However, the variation is inherent in the printing process and you accept that we cannot guarantee an exact match in the delivered product and the product shown in the preview with regard to how stickers are cut.

A deviation in this regard should not constitute a defect in the delivered product.

No responsibility for your use of the product

We are not liable for damage caused (including damage to property) through your use or placement of our products.

You are solely responsible for ensuring that your use of our products complies with all applicable laws or regulations and does not damage the surface where you choose to place our products.

17. Changes in Terms of Use

We reserve the right to make changes to the terms at any time. Changes to the terms will be published online on the site. The changed conditions are considered too accepted in connection with orders or visits to the site.