1. Personal data
By shopping at Ride All Day AB (dropmerch.com), you accept our data protection policy and our processing of personal data (all data that can be directly or indirectly attributed to a natural person). We protect your personal privacy and do not collect more information than necessary to process your order. We never sell or pass on your information to a third party without legal basis.
Ride All Day AB (Dropmerch.com) is responsible for the processing of personal data that you have provided to us as a customer. Your personal information is processed by us to be able to handle your order and in those times when you have wanted newsletters or promotional offers.
In order to manage your order and answer questions related to your order (customer service), we store your first name and last name, address, telephone number, e-mail address, IP address and purchase history.
Your information is stored as long as we have a legal basis to process your information, for example to fulfill the agreement between us or to comply with a legal obligation under, for example, the Accounting Act.
In connection with a purchase, your personal information is processed to complete the agreement with you. Marketing, campaigns and similar mailings are made after the consent of you.
When implementing purchases, information is shared with our payment supplier. What is stored is the first name, last name, address, email address and telephone number. If you choose to pay by invoice, the social security number is also saved with the payment supplier. The information is saved to be able to complete the purchase and to protect the parties from fraud.
The payment providers (payment services) that we use are: PayPal Checkout, Fortnox.
In order to deliver your orders and complete our agreement, we must share with specific information with the shipping company. What is shared with the shipping company is the first name, surname and address information for delivery. E-mail address and/or mobile number may also be shared with the shipping company for notification.
The shipping companies we work with are: DHL and UPS.
If you have chosen to subscribe to our newsletter, the first name, last name and email address with our newsletter provider will be shared. This is to keep you updated with information and offers.
2. Your rights
You have the right to receive excerpts from all the information available about you with us. Excerpts are delivered electronically in a readable format.
You have the right to ask us to update incorrect information or supplement information that is inadequate.
You can ask at any time that the information relating to you will be deleted. There are few exceptions to the right to delete, such as if it is to be retained in order for us to fulfill a legal obligation (for example, under the Accounting Act).
3. GDPR and updated policy
3.1 General information
This information refers to you as
- Our customer
- The one who visits our site or our platforms in social media,participants in marketing activities, competitions or customer surveys
- Anyone who other ways communicate with us for example through our customer service
3.2 What is personal data and what is the processing of personal data?
Personal data is all information that can be linked to you directly or indirectly (with or without other information). Such as name, picture, social security number, IP address or purchase history.
Processing of personal data is all forms of personal data such as registration, collection, storage, processing or modification, reading, use, disclosure, dissemination or other provision of data, aggregation or interception, blockage, deletion or destruction.
3.3 What personal data do we collect?
3.4 Why do we collect your personal information?
- To process and deliver your order when you shop with us
- To contact you in case of trouble or delays in the delivery of your order
- To answer your questions if you contact our customer support via email or digital channels (including social media)
- To make any refunds or compensation for complaints or guarantee issues
- To inform the winners of all competitions online
- To manage membership and “my account”
3.5 How do we collect your personal information?
When you buy our products or services, visit our websites as a logged-in customer or otherwise contact us, we collect personal information such as name, address, e-mail address, telephone number, buy, order and use history, IP address and Other case -related information, such as information that you provide us at our customer service.
3.6 How long do we save your personal information?
We only save your personal information as long as it is required to fulfill the purpose of the process or other relevant commitments, or as long as we must store them by law. Then erased or unidentified your information so they can no longer be linked to you